Right of withdrawal

Withdraw from an agreement

Here you can withdraw from a purchase or a subscription with E-Teori.

  1. 1Fill in
  2. 2Confirm
  3. 3Receipt

Your withdrawal

Fill in the fields. You confirm on the next step.

The email you used for the purchase.

It is in your order confirmation, e.g. S-ABCDE-12345 or K-ABCDE-12345.

If you do not know the reference, you can enter the invoice number instead.

You do not have to give a reason for withdrawing.

Are you logged in? Then you can withdraw directly from your account.Withdraw from your account

Your right of withdrawal

Draft — awaiting legal review
  • You have a 14-day right of withdrawal when you buy access or a subscription from E-Teori. The period runs from the day the agreement was made.
  • 7-day full money back: if you withdraw no later than 7 days after the agreement, you get back everything you have paid under it.
  • If you withdraw after the 7 days but within the period, you get back the amount that follows from the terms of your agreement.
  • We pay back no later than 14 days after we received your withdrawal, to the payment method you paid with.
  • When you withdraw, your access under the agreement ends, and a subscription does not renew again.
  • Withdrawing is not the same as cancelling a subscription.